Hotel Accessibility
In Camino Real Hotels, we are committed to providing an excellent online and in-person experience for all our guests including those with disabilities. Below you will find a description of many of the hotel’s accessibility features, in its public and guest room spaces.
Accessible Public Space
- Wheelchair ramps
- Access to handicap elevator
- Handicap parking spaces
Accessible Guest Room Spac
- Shower chair
- Bathing fixtures
- Visual alarms/notification device
Website Accessibility
To ensure a great stay for our guests, our website also contains important accessibility information about hotels to enable guests to locate and book rooms with accessibility features that meet their needs, such as:
- A dedicated view showing hotel's accessible room options
- Detailed description of hotel accessibility feature
- Room descriptions that include accessibility features for individuals with mobility and hearing disabilities such as accessible bathing fixtures and visual alarms/notification device
- Search results have filtering options to narrow down accessible room choice
We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
With regard to this website, Camino Real Group Website contains WCAG 2.1 level AA conforming functionality as our accessibility standard and have a dedicated team of accessibility experts who work to achieve compliance with this standard. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards; however the website does not comply with all the standards marked by WCAG.
Compatibility With Browsers and Assistive Technology
Camino Real Group Website is designed to be compatible with the latest version of the following web browsers:
- Google Chrome
- Mozilla Firefox
- Safari
- Microsoft Edge
Camino Real Group Website is designed to be compatible with the following assistive technologies:
- Chrome, Firefox, Safari browsers on JAWS or NVDA.
- Keyboard navigation
- Alternative input devices
Technical Specifications
Camino Real Group Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- OctoberCMS as content management system
- HTML5 and CSS3 for structure and design
- JavaScript for interactive functionalities
- PayPal integration for secure payment
Limitations and Alternatives
Despite our best efforts to ensure accessibility of Camino Real Hotels Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known Limitations for the Website
List third-party integrations such as:
- Tripadvisor
- TripTease
- Chatbot
- Widgets
- Pricecheck tool
Feedback and Contact
We strive to provide a comfortable stay for every guest. Should you have additional questions about a hotel's accessibility features or a request related to a disability of any kind, please contact the hotel directly and select the option to reach the front desk.
If you have questions or would like to report an issue relating to the accessibility of this website, please email: contacto@caminoreal.com