General promotion period: July 15 through December 15, 2026
GENERAL PROMOTION TERMS
The following terms and conditions apply generally to all promotions at Camino Real Acapulco Diamante. The specific terms and conditions applicable to each promotion are detailed in the corresponding section.
- Promotion period: July 15 through December 15, 2026.
- All benefits apply only to reservations made under the Flexible Beach Rate.
- Valid only on reservations made through direct, proprietary channels (websites www.grupocaminoreal.com and www.caminoreal.com; the Camino Real Hoteles mobile app; directly at the hotel; and by calling our Reservation Center at 800 901 2300).
- All benefits are subject to availability at the time of booking.
- Benefits and certificates are non-transferable and non-redeemable for cash, unless otherwise stated.
- All promotions may be combined with one another, as part of the beach-booking benefits package.
- Not valid on holidays or long weekends. No additional blackout dates.
- In the event of any doubt, interpretation, contradiction, and/or any other situation beyond what is expressly stated in these terms and conditions, Grupo Camino Real reserves the right to modify, add to, or render ineffective any provision as it deems in its interest.
- In the event of any discrepancy, divergence, or contradiction between the original text and any translation of this document, the Spanish-language version shall prevail for all purposes of interpretation, application, and enforcement.
CAMINO REAL ACAPULCO DIAMANTE
1. Toll Reimbursement
Valid for the following routes: Mexico City–Acapulco, Cuernavaca–Acapulco, Toluca–Acapulco, Pachuca–Acapulco, and Puebla–Acapulco, for stays of a minimum of 3 nights at Camino Real Acapulco Diamante.
Guests will receive a benefit voucher equal to the exact amount paid in tolls for the corresponding route, limited to one voucher per room per stay, for consumption during their stay.
To redeem this benefit, guests must present the original toll receipts at the hotel front desk, which must be submitted at check-in. The receipt date must match the guest's arrival date at the hotel. Once the receipts are validated, the benefit voucher will be issued for an amount equal to the total paid in tolls.
The benefit voucher may be used only at Restaurant La Huerta, Restaurant La Vela, Pool Bar, and Blue Bar at Camino Real Acapulco Diamante. It does not apply to gratuities or room service. The voucher is valid only for the stay during which it was issued, is personal and non-transferable, may not be redeemed for cash, and any unused balance at the end of the stay will be forfeited.
The toll reimbursement benefit applies only to guests traveling in a private vehicle. It does not apply to public transportation, taxis, ride-hailing platforms, buses, passenger transport company vehicles, or any means of transportation other than a private vehicle.
2. 30% Discount Certificate
By booking a stay of a minimum of 3 days / 2 nights, guests receive a 30% (thirty percent) discount certificate to be used on a future stay at any Grupo Camino Real hotel, also requiring a minimum of 3 days / 2 nights. Valid exclusively on reservations made through direct, proprietary channels (websites www.grupocaminoreal.com, and www.caminoreal.com; the Camino Real Hoteles mobile app; directly at the hotel; and by calling our Reservation Center at 800 901 2300).
Redemption period for the certificate: through December 15, 2026.
Subject to availability. The discount applies only to the Flexible Beach Rate and cannot be combined with other promotions. Not valid during peak demand dates, long weekends, or holidays.
3. Kids Eat Free Breakfast
Valid for up to two children under eight years old per room, provided they are accompanied by at least one adult.
4. Birthday Amenity
Valid throughout the guest's birthday month (does not need to fall exactly within the stay dates). The benefit is per room and granted once per stay. Guests must present a valid official ID at check-in confirming their date of birth.
5. Early Check-in and Late Check-out
Benefit available during the promotion period (July 15, 2026 through December 15, 2026), subject to availability at the time of check-in/check-out.
6. Welcome Surprise Amenity
A welcome amenity in the room courtesy of the chef, subject to availability, with no cash value, and not redeemable for cash or any other product or service.
